Return Policy

Lang Thang Store Return and Refund Policy

At Lang Thang Store, your satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Return Policy

1. Eligibility for Returns

   • Items must be returned within 30 days of the delivery date.
   • The item must be unused, in its original packaging, and in the same condition as received.
   • Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items

   • Perishable goods (e.g., coffee, food products) are not eligible for returns.
   • Gift cards and downloadable software products are non-refundable.

Refund Policy

1. Refunds

   • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
   • If approved, a refund will be issued to your original method of payment within 5-10 business days.

2. Partial Refunds

   • Partial refunds may be granted for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

3. Shipping Costs

   • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the return is due to our error or a defective product.

Exchanges

• We only replace items if they are defective or damaged. For exchanges, contact us at [email protected] with details and proof of the issue.

How to Initiate a Return

• Contact us at [email protected] with your order number and details of the item you’d like to return.
• We will provide instructions for returning your item, including the return address.

Contact Us

If you have any questions about our return and refund policy, please contact us at: Email: [email protected]